Privacy Policy

Customer and Website Visitor Information

PalmSpark LLC collects information from website visitors when registering on the PalmSpark LLC website, when product orders are placed, and when subscriptions are made to RSS feeds or emails lists. When ordering or registering on the PalmSpark website, as appropriate, customers may be asked to enter contact information such as name, email address, phone numbers, and credit card information. Visitors may, however, view the PalmSpark LLC website anonymously.

How Visitor Information is Used

Any of the information PalmSpark LLC collects may be used in one of the following ways:

  • To personalize the experience of website visitors according to individual need.
  • To improve the PalmSpark LLC website based on visitor information and feedback.
  • To improve customer service by responding to customer service requests and support needs.
  • To process transactions.
  • To administer a contest, promotion, survey or other site feature.
  • To send periodic emails regarding order updates, software upgrades, news about upcoming product releases or major bug fixes, in addition to receiving occasional company news, updates, related product or service information. Note: If at any time customers/visitors would like to unsubscribe from receiving future emails, PalmSpark LLC includes detailed unsubscribe instructions at the bottom of each company email.

Customer and visitor information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without prior consent, other than for the express purpose of delivering the purchased product or service requested.

Information Security

PalmSpark LLC implements a variety of security measures to maintain the safety of customer and visitor information when orders are placed or when entering, submitting, or accessing private information.

PalmSpark LLC offers the use of a secure server. All supplied sensitive/credit card information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into the Payment gateway providers database only to be accessible by those authorized with special access rights to such systems, and who are required to keep the information confidential.

After a transaction, all customer private information (credit cards, etc.) is not be stored by PalmSpark LLC.

Use of Cookies

The PalmSpark LLC website uses cookies (if enabled on the end-user browser) to recognize return visitors/customers and provide a more streamlined user experience. Cookies are small files that a site or its service provider transfers to a computer’s hard drive via the web browser (if allowed) that enables the site’s or service provider’s systems to recognize a web browser and capture and remember certain information. PalmSpark uses cookies to understand and save visitor preferences for future visits and compile aggregate data about site traffic and site interaction so that PalmSpark LLC can offer better site experiences and tools in the future.

Disclosure of Information

PalmSpark LLC does not sell, trade, or otherwise transfer to outside parties personally identifiable information. This does not include trusted third parties who assist PalmSpark LLC in operating it’s website, conducting business, or servicing customers, so long as those parties agree to keep this information confidential. PalmSpark LLC may also release information when appropriate to comply with the law, enforce website policies, or protect ours or others rights, property, or safety.

Third Party Links

Occasionally PalmSpark LLC may include or offer third party products or services on it’s website. These third party sites have separate and independent privacy policies. PalmSpark LLC therefore haS no responsibility or liability for the content and activities of these linked sites. Nonetheless, PalmSpark LLC seeks to protect the integrity of it’s website and welcome any feedback about these sites.

Data storage

PalmSpark LLC uses third party vendors and hosting partners to provide the necessary hardware, software, networking, storage, and related technology required to run the PalmSpark LLC website. However, PalmSpark LLC owns all software and databases used to run the PalmSpark LLC website.

Changes to Privacy Policy

If PalmSpark LLC changes it’s privacy policy, changes will be posted on this page.

This Privacy Policy is effective as of June 18, 2012.

Questions and inquiries about this Privacy Policy can be directed to support@palmspark.com.